applies only to the privacy of users of the Insurance PhoneBook.com
Our business changes
use. We may e-mail periodic reminders of material changes to our Privacy
Policy, unless you have instructed us not to, but you should check our web
site frequently to see recent changes. Notice of any changes to this Privacy
containing such changes on this web site.
What information does
the Web site gather?
When you visit this site you may provide information on two different levels
about your visit:
statistics collected as you browse the site
information you knowingly give us
Please be assured that
we do not collect personal information about you from the website unless you
provide it to us. This means that you can visit our Web sites without
telling us who you are or revealing any personally identifiable information
about yourself (such as your e-mail address).
As you browse the site, our web servers collect information about your
visit, not about you personally. Via web server logs, we monitor statistics
How many people
visit our site
Which pages people visit on our site
which domains our visitors come (e.g., aol.com)
Which browsers people use to visit our site
None of this information
is associated with you as an individual (see information about cookies
below). We use these statistics to improve our Web site, to monitor its
performance, and to make the Web site easier for you and other visitors to
What about pages that ask for personal information?
When visitors supply information about themselves for a specific purpose, we
use the information for that purpose (such as to provide the service or
information the visitor has requested). For example, you may be asked to
give us individual information to purchase a product or service, receive
information, manage online account registration, or apply for a job. The
information may range from your zip code, to your phone number, account
number, a credit card number, age, gender, mother's maiden name, social
security number, e-mail address, organization URL, resume, or mailing
When visitors use our Web site to order services, we may use this personally
identifiable information as we would use the same information obtained in a
traditional non-electronic manner. For example, to publish your name,
address, and phone number in our directories (unless you have requested a
non-published number), or to evaluate your service needs and contact you
regarding additional services you may find useful. If you do not want us to
contact you, you can remove your name from our telephone or mail
solicitation lists by clicking on unsubscribe or you may feel free to
Contact Us. Please note that clicking on unsubscribe or delete account
removes your name from Insurance PhoneBook.com.
does not knowingly collect information from children through this web site.
This web site, and any web site to which users may link from this web site,
may contain content provided by advertisers or other third parties that may
not be suitable for children. Insurance PhoneBook.com asks parents or legal
guardians to assist Insurance PhoneBook.com by supervising the activities of
children at this web site.
What happens to information when I fill out registration forms?
The registration forms request accurate contact information (like name and
e-mail address) and preferences that help us better serve you. Your name and
e-mail address are used to send you information about our company, product
updates, special offers, and newsletters. You may change your email, user ID
or password online; or you can choose to remove your name from our user list
by going to Contact Us and emailing us a request to remove your name.
To improve the services we can offer you, we may decide to expand the site's
capabilities for obtaining information about users in the future. We will
update this privacy statement as policies change to ensure that you are
aware of developments in this area.
Do you sell or give my information to companies outside of the "Insurance
PhoneBook.com & Affiliated Insurance Yellow Pages Directory Websites"
We do not sell or disclose personally identifiable information obtained
online about our visitors, to anyone outside of the "Insurance PhoneBook.com
& Affiliate Insurance Yellow Pages Directory Websites" unless you
specifically authorize it, to complete a transaction that you initiated, it
is required by law, or disclosure is necessary to protect the safety of
customers, employees or property. If you provide personally identifiable
information to us in the context of an event Insurance PhoneBook.com
sponsors with another company, such as a contest, or if you register on a
co-sponsored site or feature, you may also be providing the personally
identifiable information to the co-sponsor. This will be made clear to you
before you submit the information and you can decide whether or not to
Insurance PhoneBook.com may share non-personally identifiable information
with non-"Insurance PhoneBook.com Family" companies in order to assess the
results of a promotion, event or third party relationship, to provide
information to current or prospective customers, to complete a search or to
otherwise enhance your online experience. For example, we may provide
statistical information that is not identified with you:
The number of people
who visit the website, which pages were visited and for how long, the
referral URL, the user's IP address, and the User Agent.
host co-branded versions of the Insurance PhoneBook.com site (or
portions of the Insurance PhoneBook.com site). Our co-branded sites may
also contain clear GIFs (electronic images that allow this site to
collect anonymous information about your visit to the site).
Non-personally identifiable information may also be disclosed to
non-Insurance PhoneBook.com-Family companies if it is required by law,
or disclosure is necessary to protect the safety of customers, employees
This does not contain
any information that would personally identify you. In addition,
Insurance PhoneBook.com may support features and content that appear on
other companies' web sites that you may visit. These companies may collect
information about you, but Insurance PhoneBook.com does not have control
over the collection practices of these companies. If you are visiting a web
site that indicates that it is "powered by Insurance PhoneBook.com," you are
regarding information collection and usage.
Does this site send e-mail to site visitors?
At times, online surveys are conducted in which you can choose to
participate. In addition, we may use e-mail to communicate with our
customers, to respond to visitors' e-mail, to confirm orders placed online,
and to send information that a visitor has requested. Occasionally, we may
use opt-in e-mail lists from third parties to promote our latest specials.
If you receive an unwanted e-mail from us, you can click Contact Us and
simply ask us to remove you from our list.
Do you accommodate links to other sites?
This website contains links to other web sites. These other web sites may,
among other things, allow you to bid on and/or purchase products that you
initially viewed on this web site. These other web sites may (or may not) be
co-branded with Insurance PhoneBook.com branding. You can tell if you
have linked from one web site to another web site by looking at the URL in
the browser window. If the second level domain of the URL for the page
containing the link is different than the second level domain of the URL for
the page to which you have linked, you have linked to a different web site.
For example, if you link from a page located at the URL
www.thirdleveldomain.Insurance PhoneBook.com to a page located at the
URL www.Insurance PhoneBook.com.secondleveldomain.com, you have
linked to another site. Please note that any of Insurance PhoneBook.com's
trademarks or service marks (e.g., IPB Insurance PhoneBook.com, etc) may be
included in the URL of a co-branded or private label web site that is owned
and operated by a third party, in a location other than that occupied by the
second level domain (e.g., as the third level domain). The companies
that own or operate these web sites may track and/or collect information
about you, but Insurance PhoneBook.com does not have control over the
privacy practices (including, without limitation, those relating to tracking
user activity, collection of user data, use of user data, and security) of
these companies (although, when a user activates a link from this web site
one of these other web sites, Insurance PhoneBook.com may pass the user's
referral URL and IP address to the server hosting such other site). We are
not responsible for the privacy policies or practices (including, without
limitation, those related to tracking, collection, use and security)
employed by (or in connection with) other sites, and we are not responsible
for the content on, or operation of, other sites (including, without
limitation, any transactions conducted through such other sites). We are
committed to safeguarding customer privacy on our website. If you are
visiting a web site via a link on this web site, you are advised to read the
tracking, collection, usage and security.
Insurance PhoneBook.com may, however, host (or contract with third parties
to host) web site advertising linked to the Insurance PhoneBook.com sites
(the "Insurance PhoneBook.com-Hosted Web Site Ad(s)"). If you provide
personally identifiable information while visiting any Insurance
PhoneBook.com-Hosted Web Site Ad, you will also be providing the
personally-identifiable information to the advertiser. In addition,
Insurance PhoneBook.com may share non-personally identifiable information
collected from any Insurance PhoneBook.com-Hosted Web Site Ad with
non-"Insurance PhoneBook.com & Affiliate Insurance Yellow Pages Directory
Websites" companies in order to complete a transaction that you initiated or
to assess and report the results of the ad. Insurance PhoneBook.com is not
responsible for the privacy practices employed by the advertiser.
What is Insurance PhoneBook.com's position regarding online advertising
and third party ad servers?
Insurance PhoneBook.com accepts advertisements from third parties that serve
advertising into the Insurance PhoneBook.com and/or Affiliate Insurance
Yellow Pages Directory Websites. Insurance PhoneBook.com may use "clear
gifs" provided by such third parties in the pages containing the ad(s) that
Insurance PhoneBook.com sends to your browser. These "clear gifs" provide
usage pattern information about the ads to third parties. The data does not
contain personally identifiable information.
As part of the online advertising process, we may use information supplied
from third party ad serving companies as well as other third party companies
in several ways such as to:
gain a better
understanding of the type of individuals viewing or visiting different
evaluate and prioritize
site selection when developing online media plan
geographically target advertising
product and pricing advertising/information applicable to the customers'
the effectiveness of our online advertising
Non Personally Identifiable Information Collected Automatically
A cookie is a small, encrypted data string our server writes to your hard
drive that contains your unique User ID for our Web site. Cookies help us to
identify returning visitor's to our websites, which allows us to give you a
more personalized, useful experience on our website.
Cookies help Insurance PhoneBook.com to enhance the user's online experience
and are used to:
deliver the appropriate
manage frequency of ad
exposure; avoid over delivery of the same message
an advertisement to better match your interests and preferences
that you see the correct products and pricing applicable to the state in
which you live
understand advertising effectiveness
However, customers are free
to delete website cookies. Most internet browsers enable you to erase
cookies from your computer hard drive, block all cookies, or receive a
warning before a cookie is stored. To disable cookies, see "Setting Cookie
Preferences" at the end of this policy.
However, you need to understand that some websites/ad serving companies have
the ability to reestablish your history even after cookie deletion, if you
reenter the same site on another occasion, or some other site tracked by the
ad serving company/network, and specifically provide personal data.
Deletion of cookies alone does not prevent ad serving companies from
reestablishing history on a visitor. The visitor must either continue to
decline cookies each time it reenters the site to keep the tracking severed,
if desired, or opt-out. When you opt-out, your unique user ID cookie is
erased and you are reassigned an anonymous, non-id cookie. This new cookie
tells websites that you have opted out and they will then know not to
attempt to assign other cookies to you in the future. Opt-out cookies do not
contain a unique user ID number therefore websites are not able to identify
your computer uniquely.
Customers who choose to continually delete cookies and not opt out can have
their browser advise them each time a web site attempts to send a cookie to
your system. At that time, you can choose to either Accept or Cancel a
Customers who choose to "opt out" after deleting cookies will receive an
anonymous/non personally identifiable cookie.
Who do I contact if I am concerned about online advertising and privacy?
All concerns or questions about your privacy related to online advertising
should be addressed through our Customer Suppoet Center which can be reached
by clicking on
Does Insurance PhoneBook.com use the information provided online to
profile its customers?
The combination of offline and online information provided by the customer
has the ability to enhance the customer experience, and make the consumer's
interaction with Insurance PhoneBook.com more meaningful and relevant.
Insurance PhoneBook.com requires notification of any consumer profiling or
purchasing behavior being captured by Insurance PhoneBook.com online and
combined with offline information be clearly stated to the consumer at the
time of online data collection. The consumer will have the ability to choose
not to have that information aggregated and be part of subsequent marketing
campaigns by so indicating at the point of the application, or by choosing
to Opt-Out of future marketing campaigns from Insurance PhoneBook.com by
We may disclose personal information when required by law or in the good
faith belief that such action is necessary in order to conform to the edicts
of the law or to comply with a legal process served relating to our web
How do I know I am on a secured site?
Every secure page on this web site has been secured with a digital
certificate. You know you are on a secure page of this web site when you see
a lock in the status bar at the bottom of your browser. In Internet
Explorer, you can view your status bar by clicking on View, Status Bar. When
you see the lock, double click it and a popup window opens and displays who
issued the digital certificate securing that page and the dates it is valid.
How does Insurance PhoneBook.com prevent unauthorized access to my
Your password is set at a minimum of six characters, which provides added
protection for your personal information. On secured pages, this site uses
SSL encryption up to 128-bits.
What security measures are in place to restrict access to personal data?
There are a variety of security measures in place that limits internal
access to data stored by the Insurance PhoneBook.com site. Access is
restricted to authorized personnel only and requires an employee to have a
secure ID and password to access the information. In addition, logs are
reviewed regularly to spot any inconsistencies. The site is continually
updated with the latest known security patches that are periodically
published by the system vendor. Any information that you give is password
What information is stored by the site or in cookies?
Registration information, bill and online shopping, data and contact e-mail
addresses are stored in Insurance PhoneBook.com databases which are
physically secure environments that are not accessible via the Internet.
This information is only available to you through the use of a secure ID and
password, and the information is transferred from our databases for your
A cookie is a small, encrypted data string our server writes to your hard
drive that contains your unique User ID for our web site. Cookies help us to
identify returning visitor's to our web sites, which allow us to give you a
purposes such as delivering web content specific to your interests, and to
keep track of your order as you order services. A cookie cannot be used to
access or otherwise compromise the data on your hard drive. You can choose
to change your browser settings to disable cookies if you do not want us to
establish and maintain a unique Insurance PhoneBook.com.com User ID. Please
be aware that cookies may be required to complete certain functions on this
web site, such as My Directory. To disable cookies, see next section.
Here is How to Set Your Cookie Preferences:
Netscape Navigator 3.x:
In the Options menu, select Network Preferences. In Network Preferences,
click on the Protocols tab and there you may choose to be warned before
Netscape Navigator 4.x: In the Edit menu, select Preferences. In the
Preferences dialog box, in the left hand side menu, click on 'Advanced'
and 4 options concerning cookies appear on the lower right. Choose Help
for further details. You can find more information about cookies and
Netscape on the Netscape web site.
Microsoft Internet Explorer 3.x: In the view menu, select Options. Click
on Advanced tab. You may choose to be warned before accepting cookies.
Microsoft Internet Explorer 4.x: In the view menu, select Options. Click
on Advanced tab and scroll down to a yellow triangle icon with an
exclamation labeled "Cookies" where you have 3 options.
Other Browsers: Contact
the manufacturer of the browser for information.